PIPA Request form
Please give us details to help fulfil your request. Be as specific as possible. Include the start and end dates of the time period if requesting to view or obtain copies of your information.
Customer Complaints
We are sorry that you are not happy with our services. If you have a complaint, it is important to us to hear from you. Complaints can be shared with us digitally, over the phone, in person or by email.Once we have all of the details we can work with you to address your concerns and put it right.
- Email us at [email protected]
- Visit our branch: 34 Bermudiana Road, Hamilton, Bermuda
- Give us a call at +1(441) 295-5678
Anonymous complaints cannot be accepted.
Product Fact Sheets
Our product fact sheets provide a clear, comprehensive breakdown of our financial products, such as loans and mortgages. Designed for transparency, these documents outline key features and standard terms to help you make informed choices. Please note that your specific interest rates and fees may vary; the most current rates are always listed directly on our website.
Credit Card Applications
We currently offer the BCB Visa® Gold Business Credit Card and the BCB Visa® Platinum Credit Card